Specialized Studies Program in Employee Relations
Human resource management encompasses a wide range of complex responsibilities and strategic activities central to achieving a successful organizational climate and culture. The critical area of labor and employee relations requires specialists who can effectively resolve disputes and manage performance issues. Develop the techniques to become successful in the area of employee relations by expanding your knowledge of consensus building, performance evaluations and motivational methods.
How you benefit
- Develop knowledge of unfair labor practices and the laws governing them.
- Learn to develop consensus, find the elegant outcome and create an effective checklist for productive and cooperative professional relationships.
- Gain skills to conduct performance appraisals that motivate employees.
Who should attend
Human resource and administrative professionals with the desire to gain a more in-depth understanding of the area of labor and employee relations or who want to update their knowledge benefit.
Certificate Requirements
Courses may be taken individually or as part of the Specialized Studies Program in Employee Relations. Participants are awarded a certificate in Employee Relations upon the successful completion of the 9 required units of designated course work. Please note that the Law and Human Resources course is a prerequisite for this program. Courses are typically offered in the evenings, to better serve the needs of working professionals. It is possible to complete this program in a year or less. Please call (530) 757-8895 for more information.
Tuition for the entire Specialized Studies Program in Employee Relations is $2,500 to $2,700, depending on when you enroll. The program application fee ($45), textbooks and parking are not included in the tuition fee.
- 3 required courses (9 units)
| UNITS | F | W | SP | |||
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| REQUIRED COURSES | Introduction to Labor-Management Relations | 3 | 
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| Effective Negotiation Strategies | 3 |
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| Effective Performance Management | 3 |
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Classroom format |
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Required Courses
Introduction to Labor-Management Relations
3 quarter units academic credit, X422.1. MCLE Hours, HRCI Hours
Improve your understanding of current developments and best practices in labor relations. Explore the legal framework for collective negotiations in both the private and public sectors. Learn to select exclusive representatives and develop knowledge about unfair labor practices and federal and California labor-management relations laws.
Delve into strikes, scope of bargaining and the differences between the NLRB and the PERB as enforcement agencies. Also discover best practices for impasse resolution and grievance procedures.
This course is not currently scheduled.
Effective Negotiation Strategies
3 quarter units academic credit, X422.10.
Anyone
negotiating with others who have
strong opinions knows how difficult it can be to reach a
mutually
beneficial resolution. Through the use of skill-building
exercises, case
studies and simulations, examine the interest-based negotiation model
through
practical and theorical perspectives. Focus on the interest-based
process to address
the different values, priorities and goals of each party.
Discover how to
create effective strategies and achieve win-win
solutions.
Examine the
principles that won
President Jimmy Carter his Nobel Prize for Peace with the Camp
David
Accords and that create successful labor/management
negotiations and
enable complex multi-party, decision-making situations to be
successful.
This course is not currently scheduled.
Effective Performance Management
3 quarter units academic credit, X424.21. 30 HRCI Hours
One of the most critical areas of employee relationships-and one of the biggest challenges faced by management today-is conducting effective performance appraisals and determining appropriate merit increases. Learn how to give performance appraisals that help motivate employees to achieve higher productivity. Discover how to:
- establish performance criteria
- use various appraisal formats
- conduct a meaningful performance discussion
- initiate on-going coaching
- avoid common mistakes made by managers in evaluating their employees
- encourage the role of employees in preparing for performance discussions
Since both managers and employees often view performance appraisals with anxiety, attention will also be given to preparing for and conducting performance discussions that are objective, complete and defensible. You'll also share experiences and participate in various exercises to better understand how to get the best possible performance from employees.
This course is not currently scheduled.
All courses are in classroom format.
For More Information
Download a Human Resource Development and Management Certificate Program brochure for a list of current quarter courses and enrollment information. 
(279 KB)
UC Davis Extension is a Human Resource Certification Institute-approved provider of HR educational programs.
