Specialized Studies Program in Training Design and Organizational Development

Human resource management has evolved into a wide range of complex responsibilities and strategic activities central to creating a well-trained and successful organization. Due to today's ever-changing business environment, business leaders often ask their human resource staff for guidance in managing workforce issues accompanying the constant adjustments and associated tensions. Learn to respond effectively to these requests by improving your interpersonal communication skills to better resolve conflict and inter-departmental struggles. Gain the knowledge to develop training programs that improve employee and team satisfaction.

Gain practical knowledge that matters

• Learn better interpersonal communication techniques for one-on-one and group situations.
• Gain the ability to establish and maintain trust, so you can resolve conflict and deal more effectively with difficult people and circumstances.
• Discover the concepts and skills needed to design and deliver effective training, specifically learn how to: conduct and needs-assessment; develop measurable learning objectives; design creative, learner-centered curricula; and assess training effectiveness.
• Develop skills to direct the workforce issues that accompany ongoing organizational change.

Designed for professionals like you

Human resource and administrative professionals who want to update their skills, round out their education or expand their knowledge of communications and team development, training development and design, and change management benefit.

Specialized Studies Program Requirements

Courses may be taken individually or as part of the Specialized Studies Program in Training Design and Organizational Development. Please note that the Organizational Development course is a prerequisite for this program. Participants are awarded a certificate in Training Design and Organizational Development upon the successful completion of the 9 required units of designated course work. Courses are typically offered in the evenings, to better serve the needs of working professionals. It is possible to complete this program in a year or less. Please call (530) 757-8895 for more information.

Tuition for the entire Specialized Studies Program in Training Design and Organizational Development is $1,950 to $2,100, depending on when you enroll. The program application fee ($45), textbooks and parking are not included in the tuition fee.

• 3 required courses (9 units)

Quarterly schedule of courses

		UNITS	F	W	SP
REQUIRED COURSES	Training Design and Delivery	3
	Communication and Team Dynamics for Professionals	3
	The Human Resources Professional as Change Agent	3
F=Fall W=Winter SP=Spring SU=Summer; Schedules subject to change Classroom format

Required Courses

Training Design and Delivery

3 quarter units academic credit, X424.24. 30 HRCI Hours

Learn the concepts and skills needed to design and deliver effective training: conduct a needs assessment; develop measurable learning objectives; design creative, learner-centered curriculum; and determine training effectiveness.

Build upon the foundation of adult learning theories with concept sequencing and presentation, interactive design strategies and training design management. Create an interactive learning environment using experiential training methods, facilitate effective group interaction and identify appropriate training activities and materials to enhance comprehension, retention and application of training material.

Sections of this course open for enrollment:

• Training Design and Delivery    starts January 14, 2010

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Communication and Team Dynamics for Professionals

3 quarter units academic credit, X402.18. 30 HRCI Hours

Develop an in-depth understanding of the methods and techniques of different communication styles, group dynamics and modes of meeting facilitation. Improve your interpersonal communication skills in one-on-one and group situations. Become skilled in establishing and maintaining trust, resolving conflict and dealing with difficult people. Learn the benefits of working in teams, conditions contributing to successful team formation and different types and characteristics of teams. Discover how to build and sustain cohesive teams, reach consensus and effectively use critical thinking methods and group decision making. Professionals working in a team or work-group environment benefit.

This course is not currently scheduled.

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The Human Resources Professional as Change Agent

3 quarter units academic credit, X424.35. 30 HRCI Hours

Become an agent for change by expanding your role to help your organization successfully evolve, adapt and grow. Be prepared with the practical knowledge needed to help manage the issues accompanying today's continuously changing workplace. Learn key strategies for resolving conflict and interdepartmental struggles. Develop the skills to help your staff adjust to new technology, and to increase and improve management-employee communication.

Prerequisites:

Organizational Development.

This course is not currently scheduled.

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All courses are in classroom format.