Communication Skills at Work
Communication is the most important skill of a successful supervisor/manager. It’s not just the ability to handle the technical aspects of the job, nor the willingness to work hard that count, but also the ability to transmit information, ideas and enthusiasm to others. Focus on knowing how to listen and talk, and learn to establish rapport with people.
Jeanie Hagen Greeneis founder and principal of H-G Training Group. She helps individuals and organizations improve their “people skills”—generations at work, customer service, communication and supervision/management effectiveness. Since 1993, Hagen-Greene has served corporate clients, as well as government agencies, universities and nonprofit organizations.
Oct. 9: Thurs., 8:30 a.m.-12:30 p.m.
Sutter Square Galleria, 2901 K St, Sacramento, CA
$280.00 (Tuition includes instructional materials and parking.).
10% discount for organizations enrolling three or more people at the same time in the same course. All registrations must be submitted at the same time and fees paid with one check, credit card or purchase order.
"I liked how the Supervisory Skills Program sessions were only four hours long, so I could spend part of the day on training and part on work. The program was a great place for networking--a place to share common interests in leadership. Another great benefit was hearing from those in other industries and hearing about the challenges they face. Sometimes the problems you're trying to solve have already been solved elsewhere. By listening to others, you gain a much better understanding of leadership."
Jack Miller, system administrator, City of Napa