Working Through Conflict
Workplace conflict can be expensive, leading to lost productivity. Learn to effectively handle difficult situations and develop positive outcomes. Determine the difference between healthy and unhealthy conflict, when to be involved, and specific steps to move to win-win resolutions.
Susan Christy, Ph.D., is a professional speaker and corporate consultant specializing in leadership, change management, customer service and team building. Before starting her own business, she was vice president of a training firm in San Francisco, a psychology professor and a TV talk show host. She serves on the board of directors at the Institute of Management Consultants, the California Institute of Integral Studies and Keep Your Freedom, Keep Your Dreams.
Oct. 21: Tues., 8:30 a.m.-12:30 p.m.
Sutter Square Galleria, 2901 K St, Sacramento, CA
$280.00 (Tuition includes instructional materials and parking.).
10% discount for organizations enrolling three or more people at the same time in the same course. All registrations must be submitted at the same time and fees paid with one check, credit card or purchase order.