Designed for aspiring and current supervisors, the Supervisory Skills Program helps students improve their individual and team productivity through effective prioritization, problem-solving and employee-engagement techniques. Participants will gain the skills to navigate the challenges of rapidly evolving organizations and contribute to a culture of diversity and inclusion. By the end of this course, students will be able to apply varied approaches to communicate and organize work on virtual and in-person teams; demonstrate effective problem-solving using design-thinking methods; and promote trust and collaboration through coaching techniques.  

Learning Outcomes

  • Evaluate supervisory challenges in evolving work situations.
  • Apply time-management strategies to achieve high-value outcomes with less stress.
  • Solve complex problems using design-thinking methods.  
  • Apply effective coaching, mentoring, and facilitation practices to promote professional growth.
  • Demonstrate effective communication methods to navigate workforce disruptions and change.
  • Form a personal action plan as a foundation for leadership development.

Skills You Will Gain

  • Time management
  • Organization
  • Problem solving
  • Design thinking
  • Coaching
  • Supervising virtual and in-person teams
  • Navigating change and ambiguity
  • Team development
Course Code
504132